Experience
Personal Goal Pursuits
March 2023 – September 2023
My partner and I took time to reschedule our COVID-canceled vacations
I refinished our water-damaged room in the basement along with other home projects
I reconnected with live music in a post-pandemic world and checked off a few bucket list artists (connect with me to find out which ones!)
Mothership
Senior Product Designer • August 2022 – December 2022
Led the redesign of internal tools to improve shipment monitoring and reduce triage times for CX
Conducted user research to understand how CX and Legal interact with internal tools, identifying opportunities to enhance the user experience
Simplified the main shipping workflow to a single-page UX, requiring fewer clicks and decisions from users
Curated a backlog of quick fixes and design debt, prioritizing items based on their UX and business impact
Point One Navigation • Contract
Senior User Experience Consultant • July 2022 – November 2022
Developed a lightweight design system with scalable UI components, branding assets, and flexible email templates
Provided product and design strategy for a new customer-facing application
Created a cohesive user experience by designing and composing multiple screens and workflows
project44
Senior Product Designer • May 2021 – June 2022
Delivered V1 of the new Orders product, a key milestone towards realizing the "Movement by Project44" vision
Validated critical UX and data requirements for Fortune 100 & 500 customers through research, design, and testing
Increased WAU by 100% after extensive testing and iterations, onboarding 100+ new user accounts in the process
Worked with data scientists and engineers to decode complex datasets, translating insights into an intuitive UI
Championed the importance of design standards, unifying PMs and engineers to implement them across teams
Participated in cross-functional critiques and retrospectives to improve design, product, and engineering processes
Mentored and coached new hires, helping them quickly become productive in their role
ClearMetal • Acquired by project44 in May 2021
Senior Product Designer • November 2019 – May 2021
Launched Associated References, accounting for 24% of clicks on entity pages and achieving a 30% QOQ increase
Owned end-to-end product lifecycles from discovery to launch, leading major feature and product releases
Maintained and built design system components and partnered with engineering to create Storybook instances
Collaborated with data scientists to leverage multiple datasets and drive user-centric UI/UX decisions
Ensured launches, walk-throughs, and customer sessions were socialized, maximizing stakeholder value
Scout RFP • Acquired by Workday in November 2019
Senior Product Designer • December 2018 – September 2019
Transformed siloed products into a unified product suite, ensuring a seamless UI/UX across the board
Designed personalized dashboards and QBRs for the Supplier Management initiative, enabling streamlined reviews and transparent customer-supplier relationships
Partnered with leadership, providing strategic insights and guidance to shape new and existing products
Mentored and trained designers, instilling industry knowledge and cultivating their ability to create impact
Product Designer • May 2017 – December 2018
Crafted end-to-end SaaS tools to streamline procurement workflows and make better business decisions
Led design and research for a suite of integrated procurement tools, driving seamless UX across Contracts, Supplier Performance Reviews, and Savings Tracking
Owned design for Contracts which was the company’s most popular add-on, accounting for ~25% of ARR
Collaborated with PMs, CX, Engineering, and QA to deliver a seamless experience aligned with the roadmap
Wrote requirements that translated the product vision and ideal experience into technical specifications that could be easily understood and implemented by Engineering and QA teams
Conducted sessions that led to research-driven updates, delighted customers, and real-world value
Pandora
Associate Product Designer • March 2016 – April 2017
Designed and developed wireframes and prototypes for innovative native ads that met the needs of top-tier advertisers
Laid out and designed user interfaces and user experiences for internal proprietary applications, programs, and tools
Established information architecture for internal applications and programs, leading to successful product overhauls
Created and curated exclusive Pandora custom content stations, driving engagement and growth for the platform
Visual Designer • February 2015 – March 2016
Produced wireframes and prototypes for innovative native ads that catered to top-tier advertisers and brands
Laid out and designed interfaces and experiences for proprietary internal tools, applications, and programs
Defined information architecture for internal applications and programs, driving successful product overhauls
Crafted exclusive Pandora custom content stations, which boosted engagement and platform growth
Production + Graphic Designer • December 2012 – February 2015
Developed and executed design concepts for a variety of client ads, including web, mobile, and social
Created and implemented rich media mobile ad campaigns that maximized revenue and engagement
Edited and modified existing ad-specific HTML, CSS, and JavaScript code
Compiled and edited product screenshots for iTunes, Google Play, and Amazon stores
Reviewed ad tracking and trafficking data from third-party ad vendors
Yellow Pages Group / Groupe Pages Jaunes – Canada
Graphic Designer – Level 4 • May 2011 – August 2012
Managed and trained employees for the corporate marketing team's specialty projects
Created and laid out print, web ads, and logos for Canadian clients, ensuring they met the company's branding standards
Identify the typefaces and fonts used in logos and print materials, and recommend appropriate replacements when necessary
Converted raster images to vector format, ensuring that they are scalable and reusable
Hoosier Park Racing & Casino
Graphic Artist + Designer, Marketing • December 2009 – May 2011
Managed the creation of direct mail, marketing materials, posters, billboards, tickets, web updates, and printed ads
Updated the website content on a regular basis, adding new information and making changes as needed
Designed a wide range of creative materials, including brochures, flyers, posters, and print ads for multiple locations
Achievements
2012 Creative Allies Contest Finalist
SF MusicTech Summit T-shirt Design
2011 American Advertising Federation East Central Indiana
Collateral Material – Special Event Invitation (Gold ADDY Award)
Collateral Material – Special Event Announcements (Silver ADDY Award)
Elements of Advertising – Photography Digitally Enhanced (Silver ADDY Award)
Elements of Advertising – Music with Lyrics (Silver ADDY Award)
2005 National Wiltern Theater Poster Contest Finalist
Queens of the Stone Age (Music Genre: Alternative)
2002 Scholastic Art Awards
Gold Key Recipient in Painting
Software
Advanced
Figma, Sketch, Illustrator, Photoshop, Miro, Whimsical
Intermediate
InVision, Marvel, Maze, Abstract, Notion, InDesign, UXPin, Justinmind
Beginner
Fullstory, Mixpanel, Dovetail, HTML, CSS
Design Skills
Advanced
Prototyping, Wireframing, User Interface (UI), User Experience (UX), Interaction Design, Software as a Service (SaaS), User Testing, User Research and Discovery, Collaboration, Problem Solving, Whiteboarding, Customer Focus, Product Management, Marketing, Advertising, Branding
Intermediate
Flowcharts, Design Systems, Market Research, Decision Making, Illustration, Mentorship, Presentations, Information Architecture, Design Leadership
Beginner
Copywriting, Industry Presence, Publishing
Additional Skills
“A” Player, Ad Product Development, Bookmaking, Brochure Design, Building Things with My Hands, Direct Mail, Drawing, Identity Systems, Information Design, Logo Design and Development, Magazine Design, Marketing, Not-for-Profit, Package Design, Painting, Photography, Poster Design, Printmaking, Screen Printing, Startup Companies, Typographic Design